Counter-Counter-Point: Valve literally is the developer that made lootboxes ubiquitous in gaming. The good things they do have and have done still do not outweigh the bad, nor should this fact ever be ignored. They make a good product because it gets them customers. They also were one of the first devs I read about to have hired psychologists to scientifically addict you to games. They are only your friend so far as they understand you can get more flies with honey than with vinegar.