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Thank you for expanding on this topic, and I get what you’re saying about proper UX and how it requires a holistic understanding.
It least that is what is required to climb from “ok, I guess” to “good”. But is there something that could get us from “terrible” to “ok, I guess”? What’s your take on better, clearer design guidelines for example?
Cool! Out of curiosity, what was the trigger and/or motivation to make the switch?