I have to admit, even while finding the crooked corners of the internet with rotten and CJ, I did hold onto the belief that access to information was going to lift the masses up out of ignorance. I knew about flamewars since the BBS days. I knew about trolls since rm -rf advice was given. I, in my naivete, seriously underestimated the effects of these phenomenon on society writ large.
As I grow older, I find this is how you become an ‘expert’. You start not knowing how to do it, then you figure out all the wrong ways to do it by doing it wrong. Eventually, when you have messed it up in more ways than anyone else you know which paths not to take and you are then the expert.