Hello all!

This is my first time doing anything like this so I’m sure it’s some basic technical thing I’m missing but I’m having trouble with this.

I have my server running on Linux mint and I can get that to work just fine but no matter what I do I cannot connect to the server from the Jellyfin app or swiftfin what’s the most likely cause of this and how can I fix it?

  • zelifcam@lemmy.worldEnglish
    4·
    2 months ago

    How do you know the server is worker fine? How are you accessing it to know that?

    E:

    Do you have a firewall running on your mint installation? If so have you allowed the ports (8096/8097)

    Can you access the web client on the Mint installation http://<ip of mint>:8096

    Can you use that same address on your phone / another computer to access it?

    When you use the Jellyfin app which server address are you putting in?

    • Pacrat173@lemmy.mlOPEnglish
      22·
      2 months ago

      I’m using a laptop running Linux mint and I am able to access the dash from it

      • zelifcam@lemmy.worldEnglish
        2·
        2 months ago

        How? Like http://<ip of mint>:8096 in a web browser? On the same system running the server or is this a separate computer?

          • zelifcam@lemmy.worldEnglish
            1·
            2 months ago

            Ok. What address are you using when trying access the server on your phone or Jellyfin client?

            Edit: An address like this http://127.0.0.1:8096 or this http://<ip address of Linux mint system>:8096/

              • zelifcam@lemmy.worldEnglish
                1·
                2 months ago

                Ok. So you’re definitely not trying to use 127.0.0.1 remotely.

                So on your phone’s web browser ( using the same WiFi ) if you visit http://<ip of mint system>:8096 and nothing happens then it’s the firewall on the mint system. You would need to allow ports 8096/8097.

                I’ve never used Linux mint, but if it’s Debian based then it might be using UFW firewall.

                First, check that if firewall is running. Open a terminal and type:

                sudo ufw status

                Step 2: Open ports 8096 and 8097

                To allow traffic through ports 8096 and 8097, use the following commands:

                sudo ufw allow 8096/tcp
sudo ufw allow 8097/tcp

                This opens both ports for TCP traffic. If you also want to open the ports for UDP traffic, you can use:

                sudo ufw allow 8096/udp
sudo ufw allow 8097/udp

                Step 3: Verify the rules

                Once you’ve added the rules, you can check the firewall status to verify the changes:

                sudo ufw status

                You should see entries for ports 8096 and 8097 allowing TCP (and/or UDP) traffic.

                Step 4: Reload firewall (if necessary)

                If the changes do not take effect immediately, you may reload the firewall using:

                sudo ufw reload

                Now, the firewall should allow traffic through ports 8096 and 8097.

  • Pacrat173@lemmy.mlOPEnglish
    1·
    2 months ago

    Thanks for the advice everyone I’ve got a lot going on for the next few days but if I can get everything working I’ll update the post

  • cybervseas@lemmy.worldEnglish
    02·
    2 months ago

    Can you connect from the web browser on your iphone?

    You might need to include the port number when you type in the server name or IP address.

  • Possibly linux@lemmy.zipEnglish
    03·
    2 months ago

    Can you access it on a different device? If I recall correctly Apple has a bunch of restrictions on local network access. Maybe find a device running a different OS and test it there