So, I never visit McDonald’s. Oddly, I have managed to visit them twice this year. Once a month ago while traveling and it just worked out that it made the most sense when we stopped for fuel while traveling.

And second last night. We were at the lake late and coming home just before 9pm. Most non chain places were closing, and the only local spot open was McDonald’s. Had the whole family including my visiting parents.

The experience was pretty awful. First, they had 3 employees in the building, and the expectation was that you use the Kiosk. I didn’t have ‘strong’ opinions of having to use it vs. speaking to a human. However after ordering 4 meals on it, it is quite the nightmare for the casual visitor. Probably took 4x as long to order our food.

My parents took their order on a second Kiosk and were not even able to complete their order (Parents are in their mid 70s). Not sure what happened, I wasn’t watching them. My dad was quite irritated at this point.

After asking one of the humans multiple times for help, he took their order at the register.

<insert 30 minute wait for food>

Our food was placed in their pickup area in bags with napkins (store napkin holder empty). Nearly every burger was overcooked and quite dry. Both my buns were hard. The fry’s were luke warm and not very fresh. The meal for 2 adults and 2 14yos was $40 bux.

I saw a story on Lemmy last week about how McDonald’s profits were down and the general consensus was that it was the over priced food. While I’m sure that has an impact I believe the Kiosk, slow ‘fast food’ and overall experience has to be a huge negative.

My parents were PISSED, and they are historically huge McD Patrons. At least in their case, the price will not be why they do not return. Its the awful experience.

  • jprice@kbin.run
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    3 months ago

    McDonalds is poison food, I personally would rather starve. It’s PROVABLY not food.

    • Blue_Morpho@lemmy.world
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      3 months ago

      No need for hyperbole. McDonald’s is IMO the worst of all fast food chains but claims that it isn’t food aren’t true.

        • fuckwit_mcbumcrumble@lemmy.dbzer0.com
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          3 months ago

          It is actually very bad for your body, and feeding your body that garbage makes you crave the garbage more. It’s an endless negative feedback loop unless you consciously try to break the loop.

          I probably wouldn’t go as far as to say it’s poison, but I won’t say it’s not poison. Look up what their food does to your body, and how addictive it is.