i tried to update my credit card so they won’t send me daily fucking emails that i “owe” them $30 (because a gym membership definitely needs to be a cOnTraCt, sure, sure), but the website didn’t work, so I tried calling their “automated” system, whereupon after entering my info to the robot, it gave up and connected me to a guy who i had to speak do and do it all over again.

then they made the poor guy literally ask at the end ‘are you satisfied with my service today’

  • hperrin@lemmy.worldEnglish
    121·
    9 months ago

    I was actually talking about my own experience canceling a gym membership. As mentioned, I used a Privacy card, which is locked to one vendor. You can turn off that specific card, and nothing else is affected. That’s how I canceled my own gym membership, when I couldn’t do it in person, because the gym was closed during Covid.

    I mentioned my email service because it has a very similar feature to Privacy, I’ve also used it when going as a guest to a different gym, and OP mentioned getting constant emails from the gym. This relates to both their and my experience.

    Blocking emails doesn’t stop the payments either.

    That’s why I was talking about Privacy. Turning off a Privacy card does stop the payments.

    as if that’s the simple and obvious solution, with no other detrimental effects

    If you’re unfamiliar with Privacy, it’s basically like a disposable email service, but for credit cards. You only use a Privacy card with one vendor, so there aren’t any downsides to turning it off.

    If you think that my comment is unrelated to OP’s situation, then I really don’t know what to tell you. Maybe try canceling a gym membership and see for yourself.